KATAHDIN DIGITAL GROWTH — SERVICE TERMS (v1.1)

The short version

$99 a month. $0 upfront. No contract — cancel anytime. Your price never goes up. Your site goes live on your domain before you pay anything. Every dollar back within 90 days of your first payment, any reason, in full. Your domain is always yours. The rest of this page is just those sentences in more detail.

1 · Who we are and how we work

Katahdin Digital Growth ("KDG," "we") builds, hosts, and maintains websites and online visibility for local service businesses. Much of our service runs through KDG's AI — the chat on your site and demo, our monitoring, and our build systems. We say so plainly: when you're talking to the machine, it tells you it's the machine. A person is always one step away: Jordan Heath, founder — reachable directly through the chat, by text, or by email, and accountable for everything the service does.

2 · The service

Your subscription covers: a hand-coded website built for your business, hosting and maintenance, ongoing edit requests through the chat, DNS and technical management of your site, and the online-visibility fundamentals we publish as included with your plan. We add capabilities over time; when we say a feature is included, it's live — we don't sell futures. What we don't promise: rankings, lead counts, or revenue. Nobody can honestly guarantee those, so we don't. We promise the conditions — a fast, professional, well-maintained presence — and we report honestly on what it produces.

3 · How the agreement forms

The chat shows you these terms before anything else happens; you accept them by taking the next step — connecting your domain (§4). We record the exact version and hash of the terms you were shown, and the time you took that step. If you also tell the chat you agree, we record that too, but we never make you say it. Billing itself is governed by the Stripe checkout you complete when your first payment comes due — that checkout is the payment contract; these terms describe the service around it. If anything you were sent earlier conflicts with these terms, these terms control.

4 · Live before you pay

Here's the sequence, exactly as our systems run it:

1. You see these terms in the chat. Connecting your domain in the next step is how you accept them.
2. You connect your domain by pointing its nameservers at the pair we assign. The domain stays registered to you — we never register, renew, hold, or transfer your domain. If you don't have one yet, we'll point you to a registrar and you'll buy it yourself, in your name.
3. Your site goes live on your domain, and we verify it's serving correctly. You get a real, live week with it before any money moves.
4. Payment comes due 7 days after you connect. We'll remind you around day 5. If day 7 passes, nothing bad happens immediately — there's grace through day 10.
5. If day 10 passes unpaid, the site comes down. A person reviews every takedown before it happens. You owe nothing — not for the build, not for the live week. Your domain is still yours; point it anywhere you like. No hard feelings, and the door stays open.

5 · Price and billing

The service is $99 per month, billed through Stripe, starting with your first payment. The price you sign up at is your price — we don't raise it on existing clients. There is no term commitment: cancel anytime and service simply runs to the end of the period you've paid for.

6 · The 90-day guarantee

If you're not happy in your first 90 days — counted from your first payment — you get every dollar back. Any reason. In full, not prorated. Refunds go to your original payment method.

7 · Your domain, your materials

Your domain is yours, always — our only ask is the nameserver setting. The photos, text, logos, and information you give us stay yours; you confirm you have the right to share them, and you give us permission to use them to build, host, and operate your site and listings while you're a client. We only touch your Google Business Profile with your approval and access. If you leave, we'll help you point your domain wherever you're going. If you leave inside the first 90 days, you get every dollar back. If you stay past them, the site is yours to keep. Concretely: once you've had 90 days of paid service — the same clock as the guarantee in §6 — we'll give you a static export of your site's pages, on request, for your business's use. Before that point there's no export; the guarantee is what covers you, and your domain is yours either way.

8 · Working together

Edit requests go through the chat and land on your live site after verification. By giving us your phone number and email you're okay with us using them to run your service — confirmations, drafts for your approval, and updates. We keep texts to reasonable hours and honor "stop" immediately, permanently.

9 · Honest limits

We build on platforms we don't own — Google, Cloudflare, registrars, carriers. When they change or break, we respond fast, but we can't control them. The service is provided as described, without warranties beyond what these terms state, and our total liability is capped at what you've paid us in the twelve months before a claim. Nothing here limits what the law says can't be limited.

10 · Privacy

How we handle data is described on our served privacy page, which is part of these terms by reference.

11 · Changes to these terms

These terms are versioned. We can update them prospectively; material changes come with notice, and since you can cancel anytime, no change ever traps you. The version you accepted stays on record with its hash.

12 · Governing law and contact

These terms are governed by the laws of the State of Maine. Katahdin Digital Growth · https://katahdindigitalgrowth.com · Jordan Heath, founder.