Privacy Policy

Introduction

Katahdin Digital Growth ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard information when you visit our website or use our web design and hosting services.

Information We Collect

We may collect the following types of information:

• Contact Information: When you submit a demo request, call, text, or email us, we collect your name, phone number, email address, and business details to provide our services.
• Business Information: Details about your business including business name, location, services offered, service areas, hours of operation, customer reviews, and branding materials necessary to build your website.
• Form Submissions: Information submitted through contact forms on websites we build, including the submitter's name, phone number, email address, and message. This information is delivered directly to the business owner via email.
• Website Usage Data: We may collect non-personal information such as browser type, device type, and pages visited through standard web analytics.

How We Use Your Information

We use the information we collect to:

• Build and deliver your custom demo website
• Design, develop, and maintain your live website
• Communicate with you about your project and account
• Deliver form submissions from your website visitors to your email
• Improve our website and services
• Send follow-up communications about your service

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent
• With service providers necessary to host and maintain your website (Cloudflare for hosting, Resend for form delivery email)
• To comply with legal obligations
• To protect our rights or safety

Client Website Data

Information displayed on websites we build for you -- including business name, phone number, reviews, service areas, and photos -- is sourced from publicly available information such as your Google Business Profile and social media accounts, supplemented by information you provide directly. This information is displayed on your website with your authorization.

Form Submission Routing

Websites we build include contact forms that allow visitors to submit inquiries directly to the business owner. Form submissions are processed through our secure Cloudflare Worker and delivered via email. We do not store form submission data beyond the time needed to deliver it. Business email addresses used for form routing are stored securely and are never exposed in website source code.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. All websites we build are hosted on Cloudflare's secure global network with SSL encryption. Form submissions are transmitted over HTTPS and processed through secure infrastructure. However, no method of transmission over the internet or electronic storage is 100% secure.

Third-Party Links

Our website and client websites may contain links to third-party websites such as Google Maps, social media profiles, and review platforms. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies.

Your Rights

You have the right to:

• Request access to the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of marketing communications

To exercise any of these rights, contact us using the information below.

Children's Privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.